Ed’s note… This article was first published in the Erdington Local monthly newspaper, out on shelf from 18 June.
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Words by Ed King – Erdington Town Centre Manager
After taking over as Town Centre Manager in March 2025, I spent the first six months meeting with the local Neighbourhood Police Team (NPT) and officers from Operation Fearless.
It was an exciting time, with high profile policing in Erdington Town Centre and extensive media coverage about the impact the near million-pound police initiative was making.
And it was working, too.
But as a rising balloon gets higher in the sky, the easier it can burst. And with a loud pop and dull thud, once the team left Erdington all the good work achieved by Operation Fearless came hurtling back to earth. £880,000 to disrupt the problem. Or move it from Iceland to Borsch Electrical.
So, excitement turned to frustration. Then anger, as I watched revolving door sergeants and inspectors leave no visible strategy, or police officers, on the ground. And for the next six months I had more meetings, and more frustration, mostly ending in the words: “…just do your job.”
Now I don’t know how to run a police force as much as I know how to fly a plane, which (you should know before taking your seat) I don’t. At all. We’d crash before take off.
But what I meant was the answer – to me, and to the entire retail, consumer, and residential community in Erdington Town Centre – was simple. Regular, physical, uniformed, and active police presence on Erdington High Street.
Building a network and building trust. Doing their job. Or rather, being left alone, and in place, to do their job continuously. Simple.
And whilst I don’t know how many annual salaries the cost of Operation Fearless could have paid for, I do know without an effective handover to the NPT it counted for nothing.
I also know, have met, and have seen doing their job, we have some excellent officers working the Erdington patch. The problem is they’re seldom left there for long, and after a list of false starts and promises from those above them you start to switch off.
Then, after the second sergeant in under a year had signed up and signed off, I got a call from Detective Chief Inspector Askew – a copper’s copper who led Operation Fearless, and one of the only boys in blue I still allowed myself to trust.
“There’s a new sergeant coming to Erdington… give her a chance, you’ll like her. She gets the job done.”
So, I did. And DCI Askew was right. She was new and her approach was refreshing, and it could work too. Click here to meet her for yourself, Sergeant Claire Millard.
Now all West Midlands Police need to do is their job and support her.
For more from Erdington Business Improvement District (BID) visit www.erdingtonhighstreet.co.uk or follow them on Facebook at www.facebook.com/CelebrateErdington
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