NEWS: Witton Lodge Community Association delivers key support services online

Words by Steve Sharma / Pics by Ed King

To counter the impact of the lockdown imposed as a result of the COVID-19 pandemic, Witton Lodge Community Association (WLCA) is now delivering its key support services online.

People who need help, advice, and guidance around employment and health & wellbeing can now access a range of WLCA’s services, tools, and resources via platforms like Facebook, Zoom, and WhatsApp.

Employment and Engagement Officer, Dellano Lewis, launched the new era with a Facebook Live session.

This has now been complemented by regular WhatsApp group employment support sessions, Employment Support workshops on Zoom, and Health & Wellbeing Zoom Support Group meetings.

Full details about the online resources and services Witton Lodge Community Association are delivering can be found via a dedicated COVID-19 page on the WLCA website, alongside details of the Erdington Emergency Assets Register – a wider list of businesses and volunteer groups offering support during the coronavirus crisis.

Iram Fardus, Business Development and Performance Manager for Witton Lodge Community Association, said it is vital people still have access to services and provisions.

“The circumstances we find ourselves in make it even more important that we reach and connect with people to give them the support and information they need,” explains Fardus.

“While these are unprecedented times people’s needs remain a priority for us and we know from the conversations we’re having with clients that having access to support services is absolutely critical right now.

“Knowing there is someone out there you can talk to, who can help you, is a massive boost for people who would otherwise be cut off from the support they are dependent on.

“And while the focus is on service delivery around employment and wellbeing, it’s just as important – in the current climate – to offer people the chance to connect and engage with others.”

For details of all online workshops, sessions and group meetings being delivered by Witton Lodge Community Association – and how to access them – please visit the organisation’s COVID-19 web page at www.wittonlodge.org.uk/covid19-news-information-and-resources

LOCAL PROFILE: Jo Bull – founder of the ‘Erdington local community response to COVID-19’ Facebook group

Words by Terri-Anne Fell / Pic courtesy of Jo Bull

Jo Bull has been living in Erdington for 13 years. Since she was a teenager, she has been creating handmade cards which she sells to raise money for Erdington’s YMCA. Itching to be a part of her community, Jo volunteers as a peer lead for mental health service users in the area, encouraging vulnerable people to create friendships and gain creative skills they wouldn’t normally have.

When the COVID-19 lockdown began, Jo realised very quickly that services she and many others turned to in their hour of need would have to close – so she took to Facebook to look for an online community she could be a part of, to help in any way she could.

Noticing other areas in Birmingham had created response groups, Jo created the Erdington Community Response to COVID-19 Facebook group. Since its inception last month, the group has amassed over 600 members. Currently, the group has supported over 400 households and has 63 active volunteers.

Jo’s role in the group is to provide online support to people who need somebody to talk to, and she signposts to services she knows can help vulnerable people.

Erdington Local is proud to recognise and celebrate Jo Bull – a fantastic member of our community and a well-deserved Erdington Local Hero.

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EL: What’s your relationship with Erdington, how long have you lived/worked in the area?
Jo: I’ve lived in Erdington for 13 years; I live on Watt road and it’s the longest I’ve stayed in one place.  I moved here in 2007, just after theological college, where my first job was working in Erdington Job Centre for the Department of Work & Pensions. I remember noticing when I started working at the Job centre that almost all of my colleagues didn’t live locally. They all thought it was strange that I did!

EL: If you could shout about something in Erdington so loud the whole of Birmingham could hear, what would it be?               
Jo: Eden Café. It’s my favourite.  They are fab. They’ve been open for about three years and are attached to the YMCA. It’s just a really nice place to visit and to be a part of. I always have a latte, and any day they have good cake is my favourite day! They are friendly and have quite a few regulars who like me have various issues and disabilities. They are good at getting to know their people and catering to all of our little quirks.

EL: In your spare time, you’ve been creating handmade cards. How long have you been doing this for?
Jo: I’ve been making cards since I was a teenager. I’m 42, so I started nearly 30 years ago as I got really frustrated with finding the perfect card in the shop. I’d open them and find they’d say things inside that had nothing to do with the person I was sending it to! I thought because I can’t find what I want, I’d just do it myself. They sell my cards in Eden Café, and the profits from sales go to the YMCA.

EL: Whilst the UK is in lockdown, you’ve set up the Erdington Local Community Response to COVID-19 Facebook Group, what made you want to set up the group?
Jo: As the UK went in to lockdown I realised everything I was a part of in the community would be stopped, which made me feel absolutely devastated and lost. I thought to myself that people in Birmingham are going to need a way to talk to each other, people were setting up local COVID-19 groups and someone asked me if there was one in Erdington. There wasn’t, so I made one.

EL: Did you anticipate the group would gain the traction it has?
Jo: I wasn’t expecting people to join. To start off with I just added people I knew from the day centre and gave the link to a few people who were asking for it. For the first two days I was the only one posting anything; I was a little bit gutted so I went away for a few hours and when I came back to the group there were 30 people wanting to join, it was like the cavalry coming in. I didn’t know who they were, and they didn’t know me, we all just wanted to help.

EL: How have you managed to keep the support consistent as the group has grown?
Jo: As the group was growing, I realised I couldn’t be the only admin. I didn’t know if my mental health would hold out and if I got sick I didn’t want to leave people on their own in the group. I don’t know what I’d do if I didn’t have all the other admins.

EL: In the group you’ve said you mostly provide online support for people who may be struggling with their mental health, why did you decide to take on this role?
Jo: At the day centre, I volunteer as a peer lead for mental health service users. So, I worked out with the other admins that it was OK for anyone to chat with me if they needed an emotional offload.  You never know who you are coming in to contact with when on deliveries and you may meet really vulnerable people and not know what to do.

I’ve spoken to people who have been really suffering whilst in lockdown, and people have come to the group saying they don’t know whether they’ll be able to get through this. I’ve found I’m able to signpost people to organisations that will be able to help them easily and I’m great at being able to motivate people.

EL: Speaking of motivating people, you’ve been using your handmade cards to spread joy to volunteers in the group. One of our writers received a card and it was so lovely!
Jo: I seem to be chief card maker for the group,  I’ve already given cards to people who have helped me personally during lockdown, but David (Owen) had the idea of sending every volunteer a thank you card and I did 23 cards – one for every active volunteer at the time.  I thought my hand was going to fall off, I wrote a proper message in all of them. They are all working hard and they deserved a handwritten personalised thank you.

EL: As the person who created the Erdington COVID-19 Community Response group, do you think other organisations in the area are doing enough to help the fight against coronavirus?
Jo: I think it is phenomenal that people are able to do anything; however much we do I think there will always be something that still needs to be done, we can’t fix everything. I would say, are we all going to bed having done what we can today?

If we focus on what we are doing and what we have done, rather than what can be done, then we are likely to help more people. We do what we can, and not what we can’t. As long as I know people are getting help, I’m happy.

To visit the Erdington local community response to COVID-19 Facebook group, where you ask for help and support during the coronavirus crisis – or offer your services as a volunteer, visit www.facebook.com/groups/625073991557017

Alternatively, you can get in touch with Erdington Local via phone or email and we will forward your details to the Erdington local community response to COVID-19 Facebook group.

For all our contact information, visit www.erdingtonlocal.com/contact-erdington-local

FEATURE: Rugby dad tackles COVID-19 lockdown – Erdington Rugby Club player and patron, David Owen, is ready to ‘ruck’ n roll with community response to coronavirus

Words by Keat Moore / Pics courtesy of David Owen

Erdington local, David Owen, has been a star player when it comes to community response to the COVID-19 lockdown – which has left many residents housebound and anxious about how they’re going to access food and supplies.

David (37), who works as a Data Analyst for National Express, leapt into action after seeing a post on Facebook calling for volunteers – as part of the ‘Erdington local community response to COVID19’ group set up by another Erdington resident, Jo Bull.

The Facebook group currently has over 600 members and has become a de facto hub for those seeking or offering support to the Erdington community during the coronavirus crisis. And thanks to the efforts of David and Jo, as well as their team of nearly 60 active volunteers, they’ve already helped over 200 people.

Erdington Local contacted David to find out more about the man nicknamed ‘Mr. Erdington’, and how he’s getting on.

“I feel like a kid with his finger in the dam, to be honest,” admits David, “but we’re doing well, and our volunteers are doing an amazing job”. Given the uncertainty around how long the coronavirus lockdown could last, let alone the pandemic, it’s not surprising he feels apprehensive.

At the time of writing, the Erdington local community response to COVID19 Facebook group has 57 volunteers – all members of the community who just want to help. Each evening, David posts an update to the group and gives special thanks to his ‘Angels of the Day’; whether it’s collecting hundreds of sandwiches or delivering a single bottle of Calpol, these volunteers are going that extra mile to perform small miracles of community-spirit when people need each other the most.

David also has fronted £200 of his own money to ensure everyone, even those who can’t afford much, don’t go without. “I’m not too concerned about the money at the moment,” tells David, “we can sort that out after, but right now people need food and that’s more important” – although he wishes he had more money to cover all of the volunteer’s expenses, even though they haven’t asked for any compensation.

All of the volunteers pay for the groceries out of their own pockets and give the receipts to David so he can transfer the money back to their bank accounts, a system that also works as a deterrent for those who would try to take advantage.

“We’ve had a few chancers, but not many. And once they know I’ll be checking their details and that everything we do is cashless, they don’t respond, ” David takes safeguarding seriously after reports from other parts of the city that vulnerable people have been defrauded by those pretending to be volunteers. “I know a lot of people in the area already, and you get a feel for who the dodgy ones are. But honestly, we haven’t had to deal with anything like that,” and whilst he doesn’t have the means to perform DBS checks, David does the best he can to ensure the group’s volunteers are who they say they are by verifying their addresses and identities via the electoral roll.

David and his volunteers are even happy to make shopping trips multiple times a week for the same individual, if needed. “I do have to tell people that we’re not going to do a weekly shop,” explains David, “they have to limit it to three days’ worth of supplies, and not £90 weekly shops, otherwise we wouldn’t be able to carry on.”

The Active Wellbeing Society, who have been appointed by Birmingham City Council to help coordinate and distribute food supplies across the city, are also supporting David and his efforts – which he says has helped manage the increasing demand and need from the community: “TAWS have been brilliant, they have loads of food from across the city and they’ve got people prepping and packing hot meals and we deliver them.”

“I’ve always been rubbish at being idle,” David responds when asked what inspired him to get involved, “and I’m a big believer in community spirit, especially in Erdington.” He’s no stranger to rallying for a cause either, having campaigned and fundraised for the Erdington Rugby Club. It was brought back from extinction through David’s efforts and the generosity of the local community, going from strength to strength, even replacing the changing rooms with a donated double-decker bus (nicknamed Rugger) kitted out with showers.

But the biggest surprise for David has been discovering how many organisations work in Erdington to support the community, “I’ve never really been exposed to these kinds of organisations because I’m all about the rugby club, but it’s really reassuring to know that they’re out there trying to make a difference.”

He’s also been touched by how quickly he and the other volunteers have built relationships with the people they support, “it’s lovely, we’ll call ahead to let them know we’re on the way with their shopping so they can pick it up from the doorstep, and when we get there they’ll be in the window with a big grin, giving us all a wave.”

David’s also got big plans for when the lockdown is over, “I’m going to throw a big party for all of the volunteers and for everyone we’ve supported. All of us have made friends that we didn’t have before, and I want to celebrate that and the community-spirt that I always knew Erdington had. I don’t want us to go back to being strangers.”

To visit the Erdington local community response to COVID19 Facebook group, where you ask for help and support during the coronavirus crisis – or offer your services as a volunteer, visit www.facebook.com/groups/625073991557017

Alternatively, you can get in touch with Erdington Local via phone or email and we will forward on your details to David Owen and the the Erdington local community response to COVID-19 Facebook group.

For all our contact information, visit www.erdingtonlocal.com/contact-erdington-local/

OPINION: The Clap

Words by Keat Moore

On Thursday evenings families gather on their doorsteps, driveways and balconies and wait. Then, at precisely 8.00 pm the quiet, lockdown-muffled, streets erupt with the sound of applause, drums, fireworks, and the clash of pots and pans.

‘Clap for Carers’ was started in the UK by Annemarie Plas, a Dutch woman living in South London, when she took to social media to encourage her friends to emulate similar displays seen in the Netherlands, Spain and France. It soon went viral, and three weeks after Boris Johnson told the nation they must stay home, households have seized the opportunity to break the monotony. Clap for Carers has now become an almost ritualistic display of appreciation and gratitude for the continued efforts of our NHS workers in tackling the pandemic.

However, there’s something about the whole spectacle that makes me grimace.

Before the word coronavirus became part of the world’s lexicon, the NHS had been fighting a lonely battle against the Government. Starting in 2010 with George Osborne’s austerity measures the NHS saw a dramatic slow-down in funding and a real-terms budget cut, it had to dig deep to shield patients from the financial impact of the cuts, at the cost of frontline workers who bore the brunt through working harder and longer shifts.

In 2016, then Health Secretary, Jeremy Hunt appeared to recognise the plight of the NHS: “Without its people, the NHS is just empty buildings… Fill it full of NHS staff, you’ve got something really special.”

He acknowledged the extraordinary work done by the NHS and its people, and for a moment there was hope that the NHS had finally won the battle, that this recognition of the commitment and dedication shown by staff would be rewarded. Mr Hunt then went on to announce that he’d be scrapping student nurse bursaries and introducing tuition fees.

The consequence was 900 fewer applications to study nursing as the country was facing a shortfall of 25,000 nurses. And it wasn’t just nurses who were subjected to this Annie Wilkes approach to appreciation, junior doctors were subjected to a 40% pay cut which resulted in industrial strike action from the BMA. The NHS had 6,000 unfilled doctor and GP positions at the time.

To compound the issue further, this happened around the time the UK had voted to leave the EU. EU/EEA nationals account for over 9% of the doctors and 6% of the nurses working within the NHS, respectively, let alone the almost 70,000 EU nationals working in adult social care –  that’s nearly 200,000 doctors, nurses and carers who’s future was, and still is, now uncertain.

The NHS has been battling on several fronts, for many years, against many governments, against many issues and against all odds – but now it faces a new threat, an unseen and lethal enemy, with the potential to decimate our health service.

Right now, they’re facing an impossible task which they are completely unprepared and unequipped for. In 2016, due to mounting concern that a pandemic would be the greatest threat likely to face the UK, the Government staged a nationwide pandemic preparedness drill codenamed Exercise Cygnus based on a fictional outbreak of ‘swan flu’.

The conclusions gathered from that exercise have never been released publicly, but local authorities who took part in the drill have noted that PPE supplies were an area of concern. It’s also worth mentioning that according to DHSC accounts, the value of the UK’s emergency stockpile (consisting of PPE, including respirator masks, gloves and aprons) had fallen by more than £200m between 2016 – 2019.

And now we’re witnessing the heart-breaking ramifications of those decisions.

It’s tragic that the true value of the NHS, if there was any doubt, only comes to the fore at the hour of our need, but it’s nothing new for the workers on the frontline. They have always been here, doing the extraordinary every day, and whilst the loss of life within the NHS is painful to bear we must try to keep in mind that the loss of life without the NHS would be unfathomable.

More needs to be done to ensure that the actions and gratitude displayed within the community marry up with the actions and decisions made in Whitehall; because when this fight is won, it will be hard-won by the brave and steadfast people of the NHS, and we will look to them when it’s time to nurse this nation and the community back to health.

I hope by then, that they will have earned much more than a standing ovation.

Keat Moore is editor of Erdington Local – you can follow him on Twitter at www.twitter.com/_mr_moore

FEATURE: Witton Lodge Community Association reaches out to local residents – as part of the Erdington COVID-19 Taskforce

Words & pics by Ed King / Video by Paul Withers – Erdington Local Broadcast Unit

A special Erdington COVID-19 Taskforce has been set up in response to the coronavirus crisis, with Witton Lodge Community Association (WLCA) reaching out to local residents with food parcels and support services – outreach activity mirrored by community hubs and support groups across the constituency.

Established as the pandemic reached more critical levels for the UK during March, the Erdington COVID-19 Taskforce is a ‘collaborative approach and co-ordinated effort’ involving many of the constituency’s community groups and care providers – alongside Jack Dromey MP, Councillor Robert Alden, representatives from Birmingham City Council, and further political and community figures known in the area.

Speaking directly to Erdington Local about the coronavirus crisis, Jack Dromey MP says: “The COVID-19 crisis is the most serious moment in our country’s history since World War II. The sheer scale of what is happening – and its social and economic impact – is frightening. But at a moment of crisis, it is crucial that community and country stand together.

As the crisis deepened four weeks ago, we moved to establish the Erdington COVID-19 Taskforce to bring together those who can make a difference – to sustain our community and our citizens through these dreadful times.”

Chaired by Afzal Hussain, Chief Officer at Witton Lodge Community Association – who have been working in Perry Common since 1994, the Erdington COVID-19 Taskforce has already begun a series of outreach activities focused on delivering vital public support and tackling the immediate issues effecting people across the area.

Following a call to arms to local residents and businesses, Witton Lodge Community Association have been receiving donations of food and essential goods which they are redistributing directly to households in their local community – adhering to the safety guidelines issued by Public Health England.

With a growing number of volunteers – working as parcel packers, drivers, administrators, and phoning locals residents to check directly on their wellbeing – the team at WLCA are delivering over 60 care packages those most vulnerable on Tuesdays and Fridays, alongside a daily schedule of further deliveries to the wider community.

“The absolute priority has to be welfare and safety… so people having those essential supplies,” explains Afzal Hussain.

“We already have residents, families, and individuals that we know need this support, so we’ve started with those. We are now having referrals; people are calling us, councillors and social workers and others are referring people to us, so we’ve mobilised our staff and volunteers to go and make sure those deliveries happen. We’ve scheduled those in so there are regular delivery slots a couple of times a week to do that.”

Responding to a health crisis such as coronavirus, a virulent disease that’s effecting countries and citizens around the world, takes a level of community action beyond that of WLCA’s usual support programme. But many in Erdington have already risen to the challenge, as the impact from coronavirus continues to dominate headlines, hearts and minds across the globe.

“We’re trying to reach out to those who can’t access basic provisions,” tells Marie Benjamin – Volunteer Co-ordinator at WLCA. “It’s vital right now, without support there could be people out there suffering a lot.”

Other issues highlighted by local residents are employment, financial support and advice, as well as the health and wellbeing concerns from being in prolonged self-isolation.

To effectively tackle these growing problems, the Erdington COVID-19 Taskforce has been building a database of organisations called the Erdington Assets Register – with companies from Bromford Fish Bar to Birmingham Mind offering their time and resources to help deliver these important support services.

“The response has been amazing,” explains Debbie Bates – Health and Wellbeing Transformation Lead at Witton Lodge Community Association. “It’s been a collaborative approach and co-ordinated effort across Erdington, working to ensure people in the community get the help the need at this critical time.”

But as the number of confirmed cases of coronavirus in the UK continues to rise, alongside the death toll, there is still much more that needs to be done – by both Witton Lodge Community Association and the wider Erdington COVID-19 Taskforce.

Organisations are being encouraged to sign up to the Erdington Assets Register, strengthening the database of private and public sector groups that can provide support. Whilst individuals can make a significant difference by offering their time, energy, or donations of food and essential goods to the growing community outreach programme.

Volunteering is really important,” continues Afzal Hussain, “if there are supplies and food, we’ll happily take those. I think what I would say to groups and organisations who are there, who want to work together, is to come forward – we will add them to that emergency (Erdington) Asset Register.

We’re using that as the live platform; people can add their details, let everyone know what’s going on, what services they’re providing, and importantly they can collaborate with others in their neighbourhoods and communities.”

For anyone wanting to find out more about the Erdington COVID-19 Taskforce, or to add their organisation to the Erdington Assets Register, please contact Witton Lodge Community Association on (0121) 382 1930 or email [email protected]

Organisations can also add their names directly onto the Erdington Assets Register, operated as a live platform and database, by clicking here.

People can also contact Witton Lodge Community Association though their website or social media, with full details found at www.wittonlodge.org.uk