Category: The Pioneer Group & Compass Support

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COMMUNITY ANCHORS: Free app from Castle Vale Community Housing gives tenants savings and discounts

Words & pics supplied by Castle Vale Comunity Housing

Castle Vale Community Housing has partnered with Housing Perks to launch a free discount app for all our tenants. This discount app is called Housing Perks and it gives you discounts with 100s of brands and stores to help you save money with everyday spending. 

The free app will help you to save money on essentials such as groceries, car fuel, clothing, school uniforms and school equipment, home furnishings & DIY and family days out.

‍Discounts are also available with some of your favourite brands and stores including Sainsburys, Asda, B&M, Argos, Primark, TK Maxx, B&Q, Sports Direct and much more.

How to sign up:

Just download the free app in the App Store or Google Play  (or scan the QR code on the flyer at the top of this post). Then, select the name of the housing association Castle Vale Community Housing, press continue and then enter the first five digits of your tenancy reference number. You can find this number on letters and other communications from us.

Click on the following link to view and download these sign up instructions: How To Sign Up To Housing Perks


 
To help you with the process please click on the FAQ link below for more information on downloading and using the Housing Perks app: www.yourhousingperks.com/faqs

If we can be of assistance please contact us via email on [email protected] or call us on 0121 748 8100.

The app is free, quick and easy to use and available to all tenants. So sign up today and get saving – click here, open the link and scan the QR code.

For more from Castle Vale Community Housing visit www.cvch.org.uk/

For more on The Pioneer Group visit www.pioneergroup.org.uk and for more on Compass Support visit www.compass-support.org.uk

Castle Vale Community Housing, The Pioneer Group, and Compass Support are key partners in the Erdington Local COMMUNITY ANCHORS programme, supporting independent local and community journalism.

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COMMUNITY ANCHORS: A 2024 wish list for Castle Vale Community Housing

Words by Simon Wilson, Chief Executive Officer – Castle Vale Community Housing


 
I didn’t write to Santa as I am sure he had enough on his plate but if he had any influence on the state of social housing my wish list would probably look something like this:

First and foremost, whatever the outcome of this year’s General Election (and I think it will be this year) whoever is elected the need for a ‘long term plan for social housing’ as advocated by the National Housing Federation would be top of my list.

We don’t need more arbitrary targets (that never get hit) on building of more homes but actual delivery. We need to see social housing as a bedrock of lifting people out of poverty and improving life chances, reducing the strain on health and social services. I’d like to see this as a national mission and one we can play our part in.


 
For those who live in social housing times are not set to get any easier in 2024. While inflation looks to be reducing, let’s remember that simply means the rate of price increases is slowing not coming down.

For those in low paid work and on fixed incomes the price of their ‘basket of goods’ will continue to be challenging and The Pioneer Group is committed to playing our part through our cost-of-living taskforce in 2024. Some economic relief would be on my list!

Last but by no means least I want us to deliver on our own list of actions in the year ahead – we don’t need a man with a white beard to deliver on our promises – we will build more homes, we will invest in our existing homes and we will continue to provide a top class repairs service and charitable services through Compass Support.


 
I know people will be worried about the plight of the City Council – I am too – but we will do our bit in making sure we fight for and work in partnership to protest and deliver housing and estate services into our core communities that our tenants, residents and service users need.

I wish all you a very happy and prosperous 2024 and look forward to sharing more about our work in these columns in the year ahead.

For more on Castle Vale Community Housing visit www.cvch.org.uk

For more on The Pioneer Group visit www.pioneergroup.org.uk and for more on Compass Support visit www.compass-support.org.uk

Castle Vale Community Housing, The Pioneer Group, and Compass Support are key partners in the Erdington Local COMMUNITY ANCHORS programme – supporting independent local and community journalism.

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COMMUNITY ANCHORS: Key housing milestone for pioneering partnership

Words & pics supplied by Hema Chumber, The Pioneer Group


 
The Pioneer Group is a key partner of the Matrix Housing Partnership (MHP) which is celebrating a key milestone with the start of the GreenSquareAccord development at Swan Lane, West Bromwich – it’s 2,000th home.

In 2018 MHP was awarded an initial £84.5 million from Homes England to support delivery of 2,124 social and affordable homes across the West Midlands. A further £185 million has since been secured from the Government’s Affordable Homes Programme to support development of an additional 2,167 affordable homes.

MHP also comprises GSA, Black Country Housing Group, Citizen Housing Group, Rooftop Housing Association and Trident Housing Association.


 
Dave Livesey, Director of Development and Asset Management at Pioneer said: “Pioneer is proud to work with Matrix Partners on the delivery of affordable housing in the region.

“There is a chronic shortage in of good quality affordable housing across the country and marking the delivery of the 2,000th home with Matrix is important in recognising the role we have played in this.

“Pioneer is committed to providing Great Safe Homes and using our grant allocation from Homes England with our own resources ensures that we are doing what we can to address housing across the city.”

The Swan Lane development will provide 147 affordable homes for affordable and social rent.

Ruth Cooke, Chair of Matrix Housing Partnership and Chief Executive of GSA, said: “It is an honour for the Matrix Housing Partnership to be recognised as a key strategic partner of Homes England. We have been collaborating for nearly 20 years and the construction start at Swan Lane demonstrates our continued success in delivering affordable homes.”

For more on The Pioneer Group visit www.pioneergroup.org.uk and for more on Compass Support visit www.compass-support.org.uk

The Pioneer Group and Compass Support are key partners in the Erdington Local COMMUNITY ANCHORS programme, supporting independent local and community journalism.

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COMMUNITY ANCHORS: A look back on the year from Castle Vale Community Housing

Words by Simon Wilson, Chief Executive Officer – Castle Vale Community Housing


 
The last 12 months have certainly been challenging, both for us as an organisation, but more importantly for our tenants and for the residents of Castle Vale.

The Cost-of-Living crisis has continued to put pressure on people as food and energy costs remain stubbornly high. During the first part of the year, we continued to distribute our well-received Cost-of-Living information packs. In the Spring we convened a Summit to discuss the issues further and raise awareness of the sources of support available.

The Summit brought together a range of agencies across Castle Vale, including schools and faith groups as well as our partners at Spitfire Support and Compass Support. Colleagues from the City Council provided very helpful updates about the work they have been doing and we used the opportunity to link organisations and lay the foundation for future work during the year. Our new Community Governance team started work in October and they are now taking forward this ongoing collaboration.


 
I continue to be incredibly proud of the huge range of services our charity, Compass Support have provided through the crisis, including providing a Warm Welcome space at The Sanctuary and distributing household support funds from the City Council to those most in need.

During the year, our Board approved a significant investment to fund a project that will see windows and doors replaced on the majority of our properties across Castle Vale. We know that this is a major issue for our tenants and we understand the frustration about the length of time it has taken. That is why I’m very pleased to say that work on this will begin next year and will now progress over a 2-year period.

Underpinning all these successes is the relationship we enjoy with our tenants. Understanding and responding to their needs is vital to help us fulfil our obligations as a landlord.


 
We now have a new Communications Team in place, and they will help us to respond more effectively and provide more regular feedback on the issues that matter to our tenants and the residents of Castle Vale. We know that tenants want us to communicate better with them so that they feel more in touch with how we are working and have a voice in how we improve services to them.

On behalf of everyone at Castle Vale Community Housing, I wish you all a very happy and safe Christmas and New Year.

(This column was written for initial publication in the Erdington Local newspaper – published on 8 December.)

For more on Castle Vale Community Housing visit www.cvch.org.uk

For more on The Pioneer Group visit www.pioneergroup.org.uk and for more on Compass Support visit www.compass-support.org.uk

Castle Vale Community Housing, The Pioneer Group, and Compass Support are key partners in the Erdington Local COMMUNITY ANCHORS programme – supporting independent local and community journalism.

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COMMUNITY ANCHORS: Castle Vale Stadium

Words by Simon Wilson, Chief Executive Officer – The Pioneer Group

It is great to see the opening of a second new 3G football pitch at Castle Vale Stadium. This will increase capacity for more users, help us to meet the growing demand for women and girls’ football and increase opportunities to expand provision for disabled users and walking football.

It is somewhat unusual for a social housing provider to run a football facility but when we took on the long-term lease from Birmingham City Council we secured the future for an important community facility that was failing, starting to look unsightly and attracting vandalism.

The Stadium is located at the heart of Farnborough Fields, right next to Greenwood Academy. The school provides an enhanced sporting offer through a partnership with the Stadium.

In addition to the 3G pitches we have refurbished the venue’s bar and function room and created additional parking space. We continue to support grass roots football through the local Castle Vale Town club which has the vast majority of its young team members from the estate.

We also lead on the Farnborough Fields Masterplan group which brings together a range of local stakeholders. Alongside Greenwood Academy, we also work with organisations like the Community Environmental Trust who do so much hard work to sustain and create attractive green spaces in the area.

Partnership work with the city council is looking at creating an inline speed skating facility while work with the West Midlands Combined Authority aims to secure a passenger train station and service for Castle Vale.

We will shortly be looking to extend the lease on the site for another 25 years, so we can continue to protect, develop and invest in facilities for residents in the heart of our community.

For more on The Pioneer Group visit www.pioneergroup.org.uk and for more on Compass Support visit www.compass-support.org.uk

The Pioneer Group and Compass Support are key partners in the Erdington Local COMMUNITY ANCHORS programme, supporting independent local and community journalism.

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COMMUNITY ANCHORS: Halloween Spotlights Loan Sharks

Words by Hema Chumber


 
To mark Stop Loan Sharks Week 2023, Spitfire Support Services is delivering three Halloween themed events across Castle Vale to raise awareness of this hidden crime in communities.

The activities, funded by the England Illegal Money Lending Team and supported in partnership by Castle Vale Community Housing, Starbucks and Switch Radio aim to engage people while providing insight into the dangers of unauthorised money lenders.

A Halloween Fashion Show takes place at Starbucks on 31 October for families to strut the catwalk in their outfits and win prizes. On the same day at Castle Vale Library there will be arts and crafts sessions, a special screening of A Sharks Tale and a Halloween haunted maze while a Stakeholder Presentation and Workshop at The Sanctuary on 1 November will give residents the chance to speak to learn more about the inherent dangers of borrowing from loan sharks.


 
The England Illegal Money Lending Team (IMLT), also known as Stop Loan Sharks, investigates and prosecutes illegal money lenders and also supports victims.

Figures show that 56 per cent of the people supported by the IMLT in the first half of 2023 said they borrowed from someone they thought was a friend. This year’s Stop Loan Sharks Week has the theme ‘Behind the Mask’ with the aim of raising awareness within communities like Castle Vale that illegal lenders can often be hard to spot.


 
Tony Quigley, head of the IMLT, said: “These illegal money lenders are experts at deception. They are friendly and approachable at first, but when the time comes to make the repayments they can show their true face – a ruthless criminal intent on exploiting the most vulnerable.

“We want people to be aware that not all illegal money lenders look like they do on TV. They can be another mum in the playground, a neighbour, a work colleague, even a longstanding family friend.

“But it is a mask and behind it they are not your friend; they are lining their own pockets at your expense and ruining lives. There are far safer ways of accessing affordable credit, like credit unions. If anyone thinks they have been targeted in this way, they should contact our specialist team of advisers in confidence for help and support.”

Ward Councillor, Raymond Goodwin, who is also the Director at Spitfire Support Services, said: “Many families over the last 12 months have struggled because of the cost of living crisis and have not been able to pay for basic essentials unfortunately we have seen an upturn in loan sharks being accessed.

“These events are all about the dangers of using loan sharks and also how there are alternative methods of safe finance that can be accessed.”

Anyone who thinks they have been targeted by an illegal money lender or has information about illegal lending is urged to contact the IMLT in confidence.

People can call the 24/7 confidential hotline on 0300 555 222 or visit the website www.stoploansharks.co.uk where there is a live chat facility from 9am to 5pm Monday to Friday.

For further details on the three Halloween events please visit the Castle Vale Community Housing Facebook page. 

For more on The Pioneer Group visit www.pioneergroup.org.uk and for more on Compass Support visit www.compass-support.org.uk

The Pioneer Group and Compass Support are key partners in the Erdington Local COMMUNITY ANCHORS programme, supporting independent local and community journalism.

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COMMUNITY ANCHORS: Partnership and collaboration in the face of adversity

Words by Simon Wilson, Chief Executive Officer – The Pioneer Group

There have been some scary headlines about the City Council’s need to serve what is known as a Section 114 notice and while I would not seek to downplay the seriousness of the financial challenges Birmingham now faces, there is a commitment to protect core services and work is underway to set out a recovery plan.

We will support this effort. We have looked at the areas of funding we receive from the local authority and have not identified an immediate impact to services our tenants and residents receive.

As an anchor organisation we have always sought and had a strong working relationship with the City Council and a range of partners in our core communities – working closely with tenant groups, charities like Spitfire Services, faith groups, community groups and schools.

We worked together to help people through the Covid-19 pandemic and are taking the same approach to helping those most vulnerable and in need of support through our Cost of Living Task Force.

Of course this latest news is a worry and the Council will face some tough decisions as it starts to balance its books but our services will continue through CVCH and Compass Support. We will continue to work in partnership supporting other organisations, working together and getting out of the way when others are best placed to deliver in our communities.

I know when things get tough our community responds, Spitfire Services rescued and now run Castle Vale Library and swimming pool and CVCH runs – and is investing in – the Castle Vale Stadium.

We will work with whoever we need to in order to protect the facilities and services our communities hold dear.

For more on The Pioneer Group visit www.pioneergroup.org.uk and for more on Compass Support visit www.compass-support.org.uk

The Pioneer Group and Compass Support are key partners in the Erdington Local COMMUNITY ANCHORS programme, supporting independent local and community journalism.

 

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COMMUNITY ANCHORS: New Housing Act to challenge landlord’s behaviour

Words by Simon Wilson, Chief Executive Officer – The Pioneer Group

The past few years have seen some of the most significant events in social housing, with the Grenfell fire tragedy in 2017 and more recent issues such as Awaab Ishak’s death bringing conversations around the adequacy of social housing and especially the lack of tenant involvement and empowerment with some landlords, to the fore.

It’s quite right that landlords are held to account by both the regulator and housing ombudsman but, most importantly, by their tenants for how they behave.

All of this sets the context for The Social Housing (Regulation) Act 2023, which became law in July. It is intended to drive a new proactive approach to regulating social housing, ensuring standards are met and action is taken against failing landlords. The Act itself describes its purpose as being to “reform the regulatory regime to drive significant change in landlord behaviour.”

As a community focussed landlord Castle Vale Community Housing has always remained focussed on who we are here to serve, so we welcome this update and the new powers of the regulator. This is evidenced by our success in retaining the highest possible ratings from our Regulator last year. Our current plans already focus on great safe homes and creating strong vibrant communities.

Like all landlords, we cannot be complacent in any way We will use this new legislation to double down on our tenant priorities and get even better at engaging with tenants and residents ensuring the voice of our tenants continues to be at the heart of everything we do.

For more on The Pioneer Group visit www.pioneergroup.org.uk and for more on Compass Support visit www.compass-support.org.uk

The Pioneer Group and Compass Support are key partners in the Erdington Local COMMUNITY ANCHORS programme, supporting independent local and community journalism.

(Ed’s note: This column was first submitted to the Erdington Local newspaper on 4 September, before the announcement of a Section 114 notice issued by Birmingham City Council.)

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COMMUNITY ANCHORS: Become a Castle Vale Community Housing Board member and help shape change

Words & pics supplied by The Pioneer Group

Castle Vale Community Housing (CVCH) grew out of the re-development of Castle Vale Estate which started with many tenants and residents attending a meeting with Birmingham City Council regarding getting a Housing Action Trust on Castle Vale.

In 2004 Castle Vale Community Housing Association took responsibility for the management of the stock and in 2015 it created The Pioneer Group, with a mission to continue to work with communities around Castle Vale and to build and acquire homes to meet housing needs.

We are now looking for resident/community Board members to join our Castle Vale Community Housing Board which is responsible for the day-to-day management of the core services around housing, repairs, community safety and environmental issues at CVCH. This includes an active role in decision making and shaping the services that are important to tenants and residents.

Our Board consists of up to nine Board members, and it is important to us that a majority are tenants and residents with direct experience of receiving our services. We hold up to five meetings per year and arrange at least one joint Board away event each year.

Board away events, development activities and training will also be arranged throughout the year.

The successful candidate will have the following essential attributes:

A commitment to including the community, and to meeting its needs.
The ability and willingness to learn and take a genuine interest in our work.
The ability to make constructive contributions to discussion, and bring new perspectives and ideas.

We would specifically encourage applications from people with skills and an interest in how we can continue to improve the management of our services to meet the needs of tenants and residents of the Castle Vale estate.

Meetings take place around five times per year starting in the early evening and last approximately 2 hours.

For further information or a discussion about the role, please contact Kate Foley on [email protected]. Alternatively please call 0121 748 8100.

Please send expressions of interest to [email protected] by Friday 22nd September 2023.

Interviews will be held on the 10th or 13th October. 

For more on The Pioneer Group visit www.pioneergroup.org.uk and for more on Compass Support visit www.compass-support.org.uk

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COMMUNITY ANCHORS: Castle Vale Stadium event launches new community services

Words & pics supplied by The Pioneer Group

A new era in community engagement kicks off on Saturday 12 August when Castle Vale Stadium unveils its brand new 3G pitch.

From 9.30am to 1pm, visitors can enjoy a whole range of activities designed to showcase new opportunities like walking football, women’s football and activities for disabled people.

Leaders at the Pioneer Group say the new 3G pitch at Castle Vale Stadium will help to drive socio-economic growth and boost diversity and engagement across the local community. The project builds on previous collaboration with the Football Foundation.

Stadium Manager, Dave Travers, said: “The new pitch will provide more opportunity for people to access and use the stadium and deliver even greater diversity including women’s football, walking football and disabled groups.”

“Income generated from the extra use will be re-invested into the local community.”

Residents are invited to attend Saturday’s information day where they can find out more about the work that has taken place and learn about plans to deliver new activities and provision from the site.

Former Wolverhampton Wanderers star Karl Henry will be part of proceedings with a series of matches also taking place to engage attendees.

For more on The Pioneer Group visit www.pioneergroup.org.uk and for more on Compass Support visit www.compass-support.org.uk