The coronavirus crisis has changed the world as we know it. Loved ones are self-isolating, shops and businesses are shut, pubs and restaurants have been forced to close, and local schools are glued to a continuous seesaw of uncertainty.
But help is at hand. Erdington Local has been working with The Erdington Coronavirus Taskforce to present a list of COVID-19 Local Support – a ‘clear and accessible’ address book where people across Erdington can find the help, advice, and support they need during the pandemic.
The coronavirus virus is a global disaster; a moment in modern history that will shape the days and years to come. But it has sparked some truly inspiring community spirit – from grassroots volunteer groups providing essential shopping for vulnerable residents, to trained physical and emotional support services finding any way they can to still reach those in need.
“There has been a fantastic show of solidarity and community spirit during the coronavirus crisis,” explains Claire Marshall, Project Director of Active Arts Castle Vale – who represents Erdington Local & Active Arts on The Erdington Coronavirus Taskforce. “Organisations across Erdington have been working together to provide, and present, the support services that some people so desperately need.
“But finding out what’s available isn’t always that easy, so we’ve built an address book of all the help on hand to local residents – which will have its own page on the Erdington Local website and be regularly updated.
“These are difficult times, and whilst the people of Erdington have shown just how strong, resilient, and caring they can be there are always some who slip between the cracks. But there is an army of amazing organisations across Erdington working tirelessly to provide much needed support.
“Erdington Local wants all the help that’s available to be as clear and accessible as possible, including for those who may not be as confident using websites or online services. One of the reasons we jointly created Erdington Local with Review Publishing was to make sure that local residents could access the information they wanted and needed.”
Words & pics by Ed King / Video by Paul Withers – Erdington Local Broadcast Unit
As part of their ongoing outreach activity during the coronavirus crisis, Witton Lodge Community Association (WLCA) are using social media platforms to reach out to people across their community.
Running support sessions via WhatsApp, Zoom, and Facebook Live, a team of trained support specialists are offering online advice on a range of social concerns – including health and wellbeing, employment, financial advice, and mental health, during self-isolation.
As part of the rolling programme, running weekly from Monday to Thursday, a ‘Health & Wellbeing support group’ meet via Zoom every Tuesday between 3-4pm. Whilst a special ‘Furlough Scheme Information session’ meet every Wednesday, also via Zoom, from 11am to 12noon – offering advice to people who can no longer leave the house to work.
Further sessions offering ‘Employment Support’ and ‘Social Interaction’ meet every Thursday, via Zoom between 10-11m and via WhatsApp between 11am and 12noon respectively. There is also a special session called ‘Coronavirus Myth Busters’ run every Tuesday, accessible between 10-11am – again, via Zoom.
With the country on lockdown, the Internet has given community support centres such as WLCA an immediate tool to reach those in need – whilst staying self-isolated and following the social distancing guidelines issued by Public Health England.
“About three weeks ago we established our digital World of Work and Wellbeing platform,” explains Iram Fardus – WLCA’s Business Development & Performance Manager, “and through that we are currently supporting our Erdington residents with their health and wellbeing, employment, and housing enquiries.
“As an organisation we also understand that people might need help with benefits and financial enquires – so we encourage anyone and everyone to get in touch with us; as an organisation, if we (WLCA) can’t support them then will be able to put them in touch with someone who can.”
Using social media already established in people’s day to day life, the hope is that the familiarity with these platforms will encourage more members of the community to get in touch.
“We thought most of the residents would already be connected with platforms like Facebook, Skype, and WhatsApp,” continues Fardus, “on top of that, residents don’t need to pay anything for it… they are free to use and most of the residents already have access to them or they already have accounts.”
But the doors of social engagement swing both ways, and once a week Witton Lodge Community Association’s Employment & Engagement Officer, Dellano Lewis, runs a specially tailored ‘Topical Information Session’, or ‘Live Social’, though the Facebook Live platform. The aims of the interactive online sessions are to both listen to, and direct, the concerns from people across the area.
“During these times it’s about thinking of different ways we can communication with the community,” explains Lewis, “with these Facebook Live sessions it’s all about connecting virtually. Now everyone’s at home, we have to tap into a different energy, a different frequency. Live Social is all about sharing positivity, sharing information that people can get through Witton Lodge Community Association.
“We’re also connected with a lot of other partners who are working in the Perry Common community, within the Erdington area – so any form of information an individual may require, or want access to, they can get that through Witton Lodge.”
But during these times of social fracture, where tight knit communities such as the one in Perry Common are being forced apart, there are many dangers facing an increasingly isolated community. Finance and employment are certainly pressing concerns, but the mental wellbeing of local residents is also being addressed during the Witton Lodge ‘Live Social’ sessions.
“It’s vital (to be connected), it’s something that’s really needed in these times,” tells Lewis, “to have communities and organisations that can offer that kind support – that can reach out to someone who’s self-isolating, to reach out to someone who’s lonely…
“It doesn’t matter about background or age, or anything like that; to know that there’s people out there, organisations out there, that can support you during these times – even virtually, over the phone, via Skype, Zoom, any kind of digital platform, is very important.”
Interactive support sessions via social media at Witton Lodge Community Association
Grants are now available to Erdington organisations delivering COVID-19 support services for older residents.
As the pandemic continues to impact life across the constituency, the Erdington Neighbourhood Network Scheme (NNS) is calling out to groups who could provide vital services for the over-50s.
To apply for funding, which can range from micro grants of up to £2000 and up to £10000 for larger projects, organisations are being asked to contact one of two local community service organisations – acting as gatekeepers for the wider Erdington NNS.
If based in Perry Common, Kingstanding, Erdington or Stockland Green, groups should contact Witton Lodge Community Association – based at Perry Common Community Hall.
Whilst groups working in Castle Vale, Pype Hayes, Gravelly Hill or again Stockland Green, should contact Compass Support – the charitable arm of The Pioneer Group, based in Castle Vale.
Since the launch of Erdington NNS in September 2019, more than a dozen groups have received funding to deliver activities and provision – helping reduce isolation and boost wellbeing among the district’s older generation.
But with the social distancing regulations imposed around coronavirus, as many venues that house social engagement and group activities close their doors due to the pandemic, there is concern that residents who are vulnerable and in need of help are not being reached.
“Groups are invited to apply for funding to establish activities and support services which benefit the health and wellbeing of older people living in Erdington,” explains Debbie Bates, Health and Wellbeing Lead at Witton Lodge Community Association. “In addition to these services, gaps have been identified in activities and provision in a few specific areas where urgent support is needed.
“We are appealing for organisations who could deliver COVID-19 support services and invite organisations who are able to help, to get in contact and apply.”
Addressing a range of social and care concerns for older residents, the Erdington NNS funding wants to support groups who challenge issues including health, wellbeing, bereavement, and domestic violence – alongside anti-social behaviour and the effect it can have on the wider community.
“People can become isolated in many ways,” explains Sarah Powers, Health & Wellbeing Team Leader at Compass Support, part of The Pioneer Group, “it could be through the loss of a spouse, declining health, illness, disability or caring responsibilities, discrimination, prejudice and cultural isolation. We understand that chronic loneliness is not only horrible to experience day in, day out, but left unaddressed it can have a devastating effect on a person’s health and wellbeing.
“This grant is a fantastic opportunity to better connect people and deliver meaningful outcomes to older, local residents. Whether the project provides access to emotional support or community engagement, all bids are welcome to help people aged 50+ to lead independent, happy and healthy lives.”
To counter the impact of the lockdown imposed as a result of the COVID-19 pandemic, Witton Lodge Community Association (WLCA) is now delivering its key support services online.
People who need help, advice, and guidance around employment and health & wellbeing can now access a range of WLCA’s services, tools, and resources via platforms like Facebook, Zoom, and WhatsApp.
Employment and Engagement Officer, Dellano Lewis, launched the new era with a Facebook Live session.
This has now been complemented by regular WhatsApp group employment support sessions, Employment Support workshops on Zoom, and Health & Wellbeing Zoom Support Group meetings.
Full details about the online resources and services Witton Lodge Community Association are delivering can be found via a dedicated COVID-19 page on the WLCA website, alongside details of the Erdington Emergency Assets Register – a wider list of businesses and volunteer groups offering support during the coronavirus crisis.
Iram Fardus, Business Development and Performance Manager for Witton Lodge Community Association, said it is vital people still have access to services and provisions.
“The circumstances we find ourselves in make it even more important that we reach and connect with people to give them the support and information they need,” explains Fardus.
“While these are unprecedented times people’s needs remain a priority for us and we know from the conversations we’re having with clients that having access to support services is absolutely critical right now.
“Knowing there is someone out there you can talk to, who can help you, is a massive boost for people who would otherwise be cut off from the support they are dependent on.
“And while the focus is on service delivery around employment and wellbeing, it’s just as important – in the current climate – to offer people the chance to connect and engage with others.”
Words & pics by Ed King / Video by Paul Withers – Erdington Local Broadcast Unit
A special Erdington COVID-19 Taskforce has been set up in response to the coronavirus crisis, with Witton Lodge Community Association (WLCA) reaching out to local residents with food parcels and support services – outreach activity mirrored by community hubs and support groups across the constituency.
Established as the pandemic reached more critical levels for the UK during March, the Erdington COVID-19 Taskforce is a ‘collaborative approach and co-ordinated effort’ involving many of the constituency’s community groups and care providers – alongside Jack Dromey MP, Councillor Robert Alden, representatives from Birmingham City Council, and further political and community figures known in the area.
Speaking directly to Erdington Local about the coronavirus crisis, Jack Dromey MP says: “The COVID-19 crisis is the most serious moment in our country’s history since World War II. The sheer scale of what is happening – and its social and economic impact – is frightening. But at a moment of crisis, it is crucial that community and country stand together.
As the crisis deepened four weeks ago, we moved to establish the Erdington COVID-19 Taskforce to bring together those who can make adifference – to sustain our community and our citizens through these dreadful times.”
Chaired by Afzal Hussain, Chief Officer at Witton Lodge Community Association – who have been working in Perry Common since 1994, the Erdington COVID-19 Taskforce has already begun a series of outreach activities focused on delivering vital public support and tackling the immediate issues effecting people across the area.
Following a call to arms to local residents and businesses, Witton Lodge Community Association have been receiving donations of food and essential goods which they are redistributing directly to households in their local community – adhering to the safety guidelines issued by Public Health England.
With a growing number of volunteers – working as parcel packers, drivers, administrators, and phoning locals residents to check directly on their wellbeing – the team at WLCA are delivering over 60 care packages those most vulnerable on Tuesdays and Fridays, alongside a daily schedule of further deliveries to the wider community.
“The absolute priority has to be welfare and safety… so people having those essential supplies,” explains Afzal Hussain.
“We already have residents, families, and individuals that we know need this support, so we’ve started with those. We are now having referrals; people are calling us, councillors and social workers and others are referring people to us, so we’ve mobilised our staff and volunteers to go and make sure those deliveries happen. We’ve scheduled those in so there are regular delivery slots a couple of times a week to do that.”
Responding to a health crisis such as coronavirus, a virulent disease that’s effecting countries and citizens around the world, takes a level of community action beyond that of WLCA’s usual support programme. But many in Erdington have already risen to the challenge, as the impact from coronavirus continues to dominate headlines, hearts and minds across the globe.
“We’re trying to reach out to those who can’t access basic provisions,” tells Marie Benjamin – Volunteer Co-ordinator at WLCA. “It’s vital right now, without support there could be people out there suffering a lot.”
Other issues highlighted by local residents are employment, financial support and advice, as well as the health and wellbeing concerns from being in prolonged self-isolation.
To effectively tackle these growing problems, the Erdington COVID-19 Taskforce has been building a database of organisations called the Erdington Assets Register – with companies from Bromford Fish Bar to Birmingham Mind offering their time and resources to help deliver these important support services.
“The response has been amazing,” explains Debbie Bates – Health and Wellbeing Transformation Lead at Witton Lodge Community Association. “It’s been a collaborative approach and co-ordinated effort across Erdington, working to ensure people in the community get the help the need at this critical time.”
But as the number of confirmed cases of coronavirus in the UK continues to rise, alongside the death toll, there is still much more that needs to be done – by both Witton Lodge Community Association and the wider Erdington COVID-19 Taskforce.
Organisations are being encouraged to sign up to the Erdington Assets Register, strengthening the database of private and public sector groups that can provide support. Whilst individuals can make a significant difference by offering their time, energy, or donations of food and essential goods to the growing community outreach programme.
“Volunteering is really important,” continues Afzal Hussain, “if there are supplies and food, we’ll happily take those. I think what I would say to groups and organisations who are there, who want to work together, is to come forward – we will add them to that emergency (Erdington) Asset Register.
We’re using that as the live platform; people can add their details, let everyone know what’s going on, what services they’re providing, and importantly they can collaborate with others in their neighbourhoods and communities.”
For anyone wanting to find out more about the Erdington COVID-19 Taskforce, or to add their organisation to the Erdington Assets Register, please contact Witton Lodge Community Association on (0121) 382 1930 or email firstname.lastname@example.org