NEWS: Erdington healthcare expanded with Urgent Treatment Centre at Stockland Green Primary Care Centre

Ed’s note… Please contact NHS 111 (it’s free to call) before attending Erdington Urgent Treatment Centre at Stockland Green Primary Care Centre, as walk-in patients cannot been seen.

Words and pics by Ed King

The new Erdingon Urgent Treatment Centre at Stockland Green Primary Care Centre (EUTC) is now open and operational, boosting much needed healthcare across the Erdington constituency.

Established to replace the Health & Wellbeing Walk-In-Centre, that operated from a shopfront site on Erdington High Street, the EUTC can see up to 100 patients per day – taking over previously unused space at the Stockland Green Primary Care Centre (SGPCC).

Despite being a well-loved and well-used facility, the previously high street based practice was not without its challenges – such as opening hours , parking, and proximity to busy licensed premises. The site was further dogged by the constant threat of closure, once in 2013 then again in 2020.

Following several campaigns to save the facility, the Walk-in-Centre finally closed it’s doors during the coronavirus crisis – but with assurances from Birmingham healthcare bosses that such a facility would remain ‘at the heart’ of the community, as called for in an open letter by MP for Erdington Jack Dromey.

The new Stockland Green Primary Care Centre based EUTC will be operational 12hrs a day, seven days a week – with a significant capacity for parking and emergency vehicles, allowing drivers to get right to the front door in desperate situations.

Next to several major bus routes, the EUTC will also offer easier access for patients using public transport from Erdington wards such as Stockland Green, Perry Common, Kingstanding, and Short Heath.

Further facilities on hand at the EUTC are three GP services, a pharmacy, and ‘a range of NHS community services.’

The NHS Birmingham and Solihull Clinical Commissioning Group (BSCCG), who manage the city’s NHS healthcare provisions, are hoping that many of the issues surrounding the old high street centre will be solved with the new facility.

Paul Jennings, Chief Executive of NHS BSCCG, said: “We welcome the opening of the relocated Erdington Urgent Treatment Centre; which will provide crucial urgent care services to local people.

We are committed to ensuring there is suitable local healthcare provision across Birmingham and Solihull, which meets the needs of our diverse communities.”

Erdington’s Member of Parliament, Jack Dromey, is also hopeful that the new UTC will bring widespread benefits across the constituency.

Speaking to Erdington Local about the EUTC , Jack Dromey MP said: “I am delighted that the Erdington Urgent Treatment Centre has opened and is already providing a first-class service to the people of Erdington.”

The Erdington Walk-In Centre saved countless lives, and when it closed temporarily due to COVID, many constituents contacted me with concerns over the future of our local healthcare provision. Back in August, I sought reassurances from the Birmingham and Solihull Clinical Commissioning Group that Erdington would retain such a service, and I am pleased they have delivered on that promise.” 

The new site not only offers improved medical facilities, but the increased accessibility will hopefully mean many more Erdington residents will now access this invaluable local service.” 

It is important for those who wish to use the service to remember to call 111 in the first instance to be referred for an appointment. The threat of COVID-19 is still very real, and we should not risk the health of others by turning up at the new Urgent Treatment Centre without an appointment.”

Local residents looking to access the EUTC, during the coronavirus crisis, have been asked to initially contact NHS 111 – to make sure everyone at the new facility can be met with COVID-19 safe environment.

For more details on how to access the Urgent Treatment Centre, visit www.birminghamandsolihullccg.nhs.uk/your-health

For more information on NHS 11 online, visit www.111.nhs.uk

For more from Jack Dromey MP, or for contact details to his constituency office, visit www.jackdromey.org

For more on the NHS Birmingham and Solihull CCG, visit www.birminghamandsolihullccg.nhs.uk

NEWS: John Taylor Hospice helps make ‘special memories’ for Erdington bird of prey enthusiast

Words by Diane Parkes / Pics courtesy of John Taylor Hospice Erdington

John Taylor Hospice in Erdington gave a local family a precious day to remember thanks to a special visit from some feathery friends.

David Gilchrist and his family saw their Erdington garden turned into a bird show when Andy Plant of The Falconry Centre in Hagley brought along a few feathered friends.

It was a dream come true for 65-year-old David when he came face to face with a host of birds of prey including a bald eagle, two owls, an American kestrel, and a peregrine falcon.

David, who has the respiratory condition chronic obstructive pulmonary disease (COPD), has been supported by teams from John Taylor Hospice for two years.

As his condition has progressed, care has been stepped up to meet his needs – including creating special memories.

David’s family had organised a short holiday including a visit to a falconry centre for the life-long bird of prey enthusiast but faced disappointment when David became too poorly to make the trip.

But the team at John Taylor Hospice stepped in to arrange the visit from Andy along with a buffet so that other family members could share this special moment and enjoy the treat.

The event was made possible because David is part of the Personal Health Budget (PHB) project – a scheme in which patients are given control over how they choose to spend health and social care finance.

The scheme has been pioneered in Birmingham by John Taylor Hospice, Birmingham and Solihull Clinical Commissioning Group, and Birmingham Voluntary Service Council, working in partnership with Birmingham City Council (via the Better Care Fund). PHBs can be used to fund different services including home care, gardening or laundry and making special memories such as the Falconry event.

David’s daughter, 40-year-old Gemma Grantham, said the personalised care has made all the difference.

I can’t say enough about how much the hospice has helped Dad,” she says. “He was diagnosed nine years ago and we’ve been living with that ever since.

We were put in touch with the hospice two years ago and it has been such a help.

They explained the personal health budget to us and that has meant we’ve been able to access so much extra help. We have been able to have day sits and night visits which have really helped and the people who come can’t do enough for Dad. We’ve seen a real improvement in Dad’s mental health through getting this support.

The last few months have been really difficult as Dad had to go into hospital twice and both times we said goodbye to him – but both times he’s come back to us.

The first time he was having real breathing problems and the second time he had fallen and had to have a hip operation. With COVID-19 we were really worried about him going into hospital but he’s managed well both times.”

And the icing on the cake was the special visit from The Falconry Centre. Prior to the most recent Birmingham lockdown regulations, David was joined in the garden by his family including his three children, Gemma, Andrew and Rachel, and his nine grandchildren to see the birds.

We were all so disappointed when we realised Dad was too poorly to go on holiday,” said Gemma. “So this has been a real treat – not just for Dad but for everyone.

I still can’t believe the hospice has been able to do all of this for Dad. He’s really enjoyed it and I can see what a difference it’s made.”

John Taylor Hospice PHB Project Lead, Jan Hipkiss, said: “It was a real privilege to help David achieve his dream of seeing, once again, the birds of prey he so dearly loves and making this wonderful day come true for him and his family.

Through the personal health budget project we have been able to provide individual care, support and special memories for many patients and their families. This new way of delivering healthcare is ensuring it is the patient who is at the heart of their own decision-making.”

For more about John Taylor Hospice and Personal Health Budgets see www.johntaylorhospice.org.uk

NEWS: Erdington’s John Taylor Hospice operates central support hub for regionwide palliative and end of life care

Words by Ed King / Pics courtesy of John Taylor Hospice Erdington

John Taylor Hospice, in Erdington, is housing a new centralised support hub for people across Birmingham and Solihull – helping deliver regionwide palliative and end of life care during the coronavirus crisis.

Comprised of approximately 40 specialists from John Taylor Hospice, Birmingham St Mary’s Hospice, and the Marie Curie Hospice, the central hub has a rotating team of support staff available by phone 24 hours a day, seven days a week.

Named Hospices of Birmingham and Solihull (HoBS), the hub operates a live telephone bank and email service where people can reach a team of specialist nurses at any point, day or night – alongside palliative care consultants, healthcare assistants, social workers, occupational therapists, physiotherapists, and administrators.

Working with other healthcare providers across Birmingham and Solihull, the HoBS team are on hand for patients or family members who need advice, community support, or admittance to one of the three hospices’ Inpatient Units for round-the-clock care.

The HoBS team will then ensure, depending on individual needs, the required care can be provided – either at people’s homes or at the hospices themselves, providing a range of care options in line with guidelines from Public Heath England.

As huge demand is put on all NHS services due to the coronavirus pandemic, Hospices of Birmingham and Solihull is a collaborative approach to palliative and end of life care – with health care providers across the region pooling their resources to provide support for those facing life threatening and terminal illnesses.

With regular updates and specialist information coming directly from the Birmingham and Solihull Clinical Commissioning Group, staff at the HoBS hub are working from the most up to date medical advice and guidence – further supporting patients and families across the region, as hospitals and hospices are self-isolating to help stop the spread of COVID-19.

Across Birmingham and Solihull we have hundreds of specialist hospice staff who will be on call for people, both day and night,” explains Rachel O’Connor, Assistant Chief Executive of Birmingham and Solihull Sustainability and Transformation Partnership. “Our three adult hospices have seen the current need and acted rapidly to meet that. Working together we can provide the very best of expert care for people at the end of their lives.

Our aim is to ensure that individuals, their families and professionals receive joined-up and easy to navigate advice, support and access to care across from our dedicated and compassionate hospice teams when they need it the most.”

To reach the Hospices of Birmingham and Solihull helpline, available 24hrs a day and seven days a week, you can telephone (0121) 809 1900 or email hobs.referral@nhs.net

St Giles Hospice’s existing advice and referral centre will continue to operate, including its referral pathway – accessible by calling 0330 330 9410

For more on John Taylor Hospice in Erdington, visit www.johntaylorhospice.org.uk