BACK TO: …work, with Dellano Lewis – Employment & Engagement Officer at Witton Lodge Community Association

Words by Dellano Lewis / Pics by Ed King

As the country takes its first steps out of lockdown – with people returning to their places of work, education, and leisure – Erdington Local has been asking for some simple steps to help us get back to normal.

This article has been supported by the Erdington Coronavirus Taskforce – for a full list of local support services, visit www.erdingtonlocal.com/covid-19-local-support

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EL:  You are the Engagement and Employment Support Worker at Witton Lodge Community Association (WLCA) – tell us a bit more about your role and responsibilities?
DL: My role includes outreach activities, working alongside our partners such as DWP, handling paperwork related to registration, actively updating and monitoring client database, filing away documents, ensuring monthly reports are submitted to secure finances. Other duties include helping clients with CVs, job application forms, universal credit accounts, job searching, digital skills, helping to find suitable work, training and voluntary opportunities.

Prior to the lockdown I also conducted weekly employment related activities in groups, delivering weekly online sessions, operating the WLCA Instagram page, creating content using video software, supporting with other areas which increase the associations presence through live events such as (Track Friday). Building key relationships with local providers in and across Birmingham are also a part of my role. 

EL: How long have you been working in the community?
DL: This will now be just over four years working in the community. 

EL: How did you find your job?
DL: I had met Iram (Fardus – WLCA’s Business Development & Performance Manager) at the time and the opportunity came about to do some volunteering with the association around helping the youth. I was very interested in this, so I decided to take on the opportunity. Through volunteering I was then given a part time role leading to a full time position. 

EL: The coronavirus crisis has turned many people’s worlds upside down, how has it affected the people you work with through WLCA?
DL: Due to the situation a lot of people haven’t been able to cope with looking for work – another thing is the health and wellbeing of the client, if someone is not in the right frame of mind to look for work it will be difficult for them to move forward. Alongside that, clients have been struggling with I.T. – this has also been one of the major factors preventing people from accessing opportunities. 

EL: What are the most immediate concerns facing people over employment?
DL: Some of the immediate concerns from people are finances and health – a lot of people have lost jobs and a number of business’s have closed. 

EL: What are WLCA doing to address these concerns?
DL: The response from WLCA Team has been exceptional – this is including all the volunteers that stepped in to support. Our service had a slight change in delivery, making everything accessible online; clients who had an interest in accessing jobs during the lockdown were able to contact the employment team and receive this support.

Many families and individuals were feeling very worried, the prompt action and response from the team in delivering services related to food gave the residents and people in the community a sense of reassurance that someone is looking out for them.

Health & Wellbeing was also a major factor. With the lockdown, mental health was increasingly affecting a majority of people. Staying connected with those affected, especially the elderly, was very important as they were the ones who have gone months without seeing family, friends, or even outdoors. 

EL: For anybody looking for employment, especially during the coronavirus crisis, what simple first steps should they take?
DL: If you are currently looking for work one of the things to have ready is an active CV, this is like your plane ticket. The CV is the first thing an employer is going to see so make sure everything is correct and easy to read; ensure your work history, qualifications, and any type of work experience you have done is on the CV.

Alongside the CV, create a cover letter and indeed account once you have these begin to make a plan of action. Think about the type of job you want to be doing short term and the career long term. If you require some support with taking the next step or setting these things up give us a call for support (0121) 382 1930. 

EL: What about people who are having to self-isolate, are there any pathways to employment they could take?
DL: For those self-isolating, don’t feel discouraged – with online learning you can sure find something that interests you. Platforms such as alison.com, Future Learn, and Vision2Learn have a wide range of free courses you could do online to gain knowledge and even claim a certificate upon completing.

EL: How about people who are still in employment, but feel unsupported or uncertain about their workplace – what advice would you give them?
DL: If you are feeling unsupported or uncertain about your place of work, one of the first things would be to speak to your manager and let them know how you are feeling. Also check out the furlough scheme information on the Governement’s website in the event of becoming unemployed, you will be able to claim 80% of your wages through your employer.

Click the link for more information: www.gov.uk/guidance/claim-for-wages-through-the-coronavirus-job-retention-scheme

EL: With lockdown restrictions being imposed again on certain pockets of the country, as speculation around a ‘second spike’ of COVID-19 grows, what preparation can people take – around employment?
DL: In relation to a potential second spike I think it would be a good Idea to develop some digital skills. Starting from the very basic, if you are more advance explore areas of work that require some computer device to carry out the role.

In various areas of work the role may require you to complete an administrative task, so gaining those skills from now will be really good. Create a plan of action, think about two or three areas of work you would like explore – it may not be computer related – go online and learn the fundamentals for those roles, the information is free and accessible.

Remember to take time out for yourself as well don’t feel too pressured into doing everything all at once. Exercise, try to have something healthy to eat, looking for work is a challenge but keep going think positive and stay active.

Full more from Witton Lodge Community Association, visit www.wittonlodge.org.uk

For more on the government’s Job Retention Scheme, visit www.gov.uk/guidance/claim-for-wages-through-the-coronavirus-job-retention-scheme

This article has been supported by the Erdington Coronavirus Taskforce – for a full list of local support services, visit www.erdingtonlocal.com/covid-19-local-support

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